Free shipping for Prints starts at $150! For Originals, please contact the artist for shipping costs on original paintings prior to purchasing. 

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SHIPPING AND RETURNS 

FREE SHIPPING ON PRINTS WITHIN CONTINENTAL UNITED STATES* WITH A MINIMUM ORDER OF $150.

 We will choose the most cost-effective shipping carrier (USPS,UPS, FedEx) based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped. ** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

LARGE SIZE PRODUCTS AND CRATING POLICIES

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

Crate for Metal Prints over 30x40 to 40x60 $15.00 (required)                                            

Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

SHIPPING OUTSIDE OF THE CONTINENTAL UNITED STATES, EXPEDITED SHIPPING AND SPECIAL REQUESTS

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me at debra@dkhillardart.com with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS 

When shipping original artwork, the cost and method of shipping is dependent upon the type of work, its weight and dimensions.  Each case will be determined at the time of purchase. Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. 

What is your policy on returns/exchanges/refunds?

          We do not accept returns; all sales are FINAL.

We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.If your prints arrive damaged, please keep all packaging and contact debra@dkhillardart.com with your order number for further instructions.

WHAT ARE THE POLICIES ON COUPONS AND PROMOTIONS?

Coupons and promotions only apply to print products.  There are no discounts on original artwork unless specifically stated in a promotion.  Coupons can only be used once and only apply to full priced prints.

HOW DO I KNOW WHAT TYPE OF PRINT TO ORDER?

There are numerous options in print media and making a choice can be confusing.  If you need help deciding go to my page on types of prints.  

Feel free to contact me by email or phone.  I am happy to offer suggestions.

YOU MENTIONED FABRICS.  WHERE DO I FIND MORE INFORMATION ABOUT THAT?

 I have a site that is dedicated to fabric pieces and original artwork.  If you are interested in seeing more please visit http://www.dkhillard.com.

WHERE DO I FIND OUT MORE ABOUT CERAMIC TILE OPTIONS?

Though I don't have tiles displayed on this site, most of my images are available in tile mural form.  They are considered a special order/commission and need to be ordered by contacting me directly.  You can see a sample image on my custom work page.

WHO TO CONTACT?

I love talking about my work.  Please feel free to
by phone, email or text with any questions you might have.
debra@dkhillardart.com

480-734-4781

contact me


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Due to the nature of art products we do not accept returns or exchanges unless there is damage done in shipping. Each piece is made to order and a final sale. Please see the FAQ page for further information regarding shipping and returns.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Our printer uses archival inks and materials in their printing process. This means that your prints will maintain their quality and integrity over time. Most materials are guaranteed for 100+ years as long as they are well cared for and kept out of direct sunlight, extreme temperature changes and liquids. Our metal prints are archival for 400+ years. Rest assured that your prints can be enjoyed for generations to come.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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